Cancellation & Refund Policy

Last updated: October 4, 2026

This policy explains how cancellations and refunds work for SpeakFluent Premium purchases.

1. Nature of the product

SpeakFluent Premium is a digital daily pass that is activated immediately on successful payment and remains valid until the next local midnight. Because access is granted instantly, the pass is generally non-refundable once activated.

2. Cancellation

The Premium pass is a one-time daily purchase and does not auto-renew, so there is no recurring subscription to cancel. You simply choose not to purchase again. You may stop using the service at any time.

3. Refund eligibility

We offer refunds only in the following cases:

• You were charged but Premium was not activated due to a verified technical error on our side.
• You were charged more than once for the same pass (duplicate transaction).
• A payment was processed in error and the service was not used.

4. How to request a refund

Email us within 7 days of the transaction with your registered email and the Razorpay payment/order ID. We will review and respond within 3–5 business days.

5. Refund processing

Approved refunds are returned to the original payment method via Razorpay. Once processed, it typically takes 5–7 business days for the amount to reflect in your account, depending on your bank or payment provider.

6. Contact

For any billing questions, visit our Contact Us page.