Privacy Policy

Last updated: October 4, 2026

This Privacy Policy explains how SpeakFluent ("we", "us", "our") collects, uses, and protects your information when you use our website and services. By using SpeakFluent you agree to the practices described below.

1. Information we collect

• Account information: your email address and a display name when you sign in via email OTP or Google.
• Profile details you provide: name, age, gender, and profession used for matchmaking.
• Usage data: session identifiers, matchmaking activity, and basic technical logs.
• Payment information: processed securely by our payment partner Razorpay. We store only transaction references (order ID, payment ID, amount, status) and never your full card or UPI credentials.

2. How we use your information

• To pair you with conversation partners and operate voice/chat sessions.
• To provide and manage Premium subscriptions and verify payments.
• To authenticate your login and keep your account secure.
• To improve, maintain, and troubleshoot the service.

3. Voice and chat content

Voice calls are peer-to-peer (WebRTC); audio is not recorded or stored by us. Chat messages are relayed in real time to connect you with your partner and are not retained after the session for marketing purposes.

4. Sharing of information

We do not sell your personal information. We share data only with service providers who help us run the platform, such as our payment processor (Razorpay) and infrastructure providers, and only to the extent needed to deliver the service or comply with law.

5. Data retention and security

We retain personal data only as long as necessary to provide the service and meet legal obligations. We use reasonable technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.

6. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details on our Contact Us page.

7. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its revised date.

8. Contact