Service Fulfillment Policy

Last updated: October 4, 2026

SpeakFluent provides a digital service only. We do not sell or ship any physical goods, so no shipping or delivery of physical items applies. This page explains how our digital service is fulfilled.

1. What you are purchasing

A SpeakFluent Premium pass is a digital subscription that unlocks match filtering (by sex, profession, and age), unlimited call duration, and the ability to reconnect with previous partners.

2. Delivery / activation

Premium is delivered electronically and activated instantly after your payment is successfully verified through Razorpay. There is no physical shipment and no waiting period.

3. Validity

The Premium pass is a daily pass. It is valid from the moment of activation until the next local midnight (IST), after which it automatically lapses. It does not auto-renew.

4. Accessing your purchase

Once activated, Premium features are immediately available in your logged-in account across the matchmaking and call pages. No download or additional step is required.

5. If activation fails

If your payment succeeds but Premium is not activated, please contact us with your Razorpay order/payment ID and we will resolve it promptly. See our Cancellation & Refund Policy.

6. Contact

Note: Since SpeakFluent sells a digital product, this page serves as the Service Fulfillment / Delivery policy in place of a physical shipping policy. No physical goods are shipped.